Bounce is your go-to app for managing group expenses and sending money to friends and family quickly and securely. Whether you're splitting the bill at a restaurant, sharing travel costs, or handling everyday expenses, Bounce makes it easy to stay on top of who owes what.

With Bounce, you can send money instantly using your phone, keeping everyone in the loop with real-time notifications. It's a Canadian app designed for Canadians, ensuring your transactions are fast, simple, and safe with robust encryption.

No more awkward reminders or complicated calculations—just a seamless, straightforward way to handle your payments.

• Connect All Your Bank Accounts: No more switching between apps. Bounce lets you link all your bank accounts in one place, so you can choose which account to transfer money from, all under a single login.
• Split Group Expenses: Easily split and track group expenses with Bounce. Keep tabs on who owes what without any hassle, making group activities smoother and more enjoyable.
• Enhanced Security: With Bounce, there's no need for security questions. Our robust encryption ensures your money transfers are extremely safe and secure.
• Request Money Seamlessly: Avoid awkward money requests. Bounce lets you request money directly within the app, making the process simple and stress-free.
• User-Friendly Experience: Bounce focuses on making your experience painless, so you can concentrate on the moments that matter, not the money.

Using Bounce is completely free—no hidden fees, no surprises.

You can easily download Bounce in just a few steps! Head to the Home Page of our website to add yourself to the waitlist, so you’re first in line when we launch. Once we’re live, you’ll be able to download the Bounce app directly from the App Store or Google Play.

Bounce is designed to make your Canadian transactions easy and secure. Right now, we only support transfers between Canadian accounts in Canadian dollars. While we don’t offer international transfers just yet, we’re here to ensure your domestic transfers are as smooth as possible.

Bounce is compatible with Android devices running version 6 and above, as well as iPhones with iOS 13.4 or later.

At the moment, Bounce is designed to cater primarily to individual customers. But we’re thrilled to share that we’re developing a version of the app specifically designed for business transactions. Stay tuned—exciting updates are on the horizon!

If you realize you’ve sent money to the wrong person, don’t worry—you can cancel the transaction before the recipient accepts it. Just act quickly! If the transaction has already been accepted, please contact our support team right away. They’ll do their best to assist you in resolving the situation.

Yes, you can cancel a transaction as long as the other person hasn’t accepted it yet. Here’s how:

1. Go to History.
2. Find and click on the transfer you want to cancel.
3. Click on Cancel transaction.
4. Confirm by clicking Yes.

It’s that simple!

The speed of your transfer depends on the account you’ve connected to Bounce:

• Visa or Mastercard Debit Cards: If you’ve connected your Visa Debit or Mastercard Debit card, your transfers will be almost instantaneous.
• Bank Account: If you’ve connected your bank account, transfers can take up to 3 business days, as they use EFT payment rails.

We want to make sure you know what to expect with each option!

To split expenses or transfer money with Bounce, both parties need to have a Bounce account. If your friends don't have Bounce yet, no worries! You can easily invite them to join by sending them an invite link directly from the app. Once they sign up, you’ll be able to split expenses seamlessly!

Absolutely! When you add a new expense to a Group, you'll have the option to choose how the cost is divided—whether equally or unequally—between the person who paid and their friends who shared the expense.

Yes, you can leave a group at any time. Just head to the group’s settings, and you’ll find the option to remove yourself. However, only the group’s creator has the ability to delete the group entirely.

Yes, you can! You'll receive notifications whenever there's activity related to you in the group. Plus, within the group, you'll find a complete history detailing all expenses and transfers between members, so you can easily track who paid back whom.

Yes, the maximum number of group members is 20.

Bounce supports all Canadian banks, ensuring a seamless experience for everyone. However, Bounce only works with checking and savings accounts in Canadian dollars. For the best experience, we recommend using banks that offer Mastercard debit or Visa debit cards.

To update your bank account information:

Tap on your Profile.

Select Bank Accounts.

To add a new bank, click on Connect a Bank.

To remove a bank, tap the kebab menu (three vertical dots) next to your currently connected bank and select Disconnect.

This makes it easy to manage your bank accounts in the app!

When someone sends you money through Bounce, the transfer is handled by a trusted payment partner called Zum Rails. Depending on your bank, you might see “Zum Rails” listed instead of “Bounce” on your statement. Don’t worry—it’s still your Bounce transfer, just processed securely by our partner.

Even if you’re using Plaid in French, your bank account names might still show up in English. That’s because Plaid pulls the account names exactly as they’re listed by your bank, and many banks display those names in English by default.

At Bounce, your safety is our top priority. We are a registered Money Service Business (MSB) and are regulated by FINTRAC (Financial Transactions and Reports Analysis Centre of Canada), ensuring that we meet strict security and compliance standards. For more details, you can check out our full Privacy Policy.

Your trust means everything to us!

-If you're logged into the app, resetting your PIN is simple:

Go to Settings.

Select Security.

Tap on Change your PIN. You’ll need to enter your current PIN first.